Manufacturer: Palm Model#: 8030.1U Weight: 2.70lbs Height: 4.30"     Width: 7.90" Length: 13.30" Average Rating: 4 out of 5 Stars	Retail Price: $229.99 Online Sale Price:
Features: Enhanced LCD screen for improved viewing at angles and in both dim and bright light 4 MB storage capacity Infrared transceiver Open expansion slot for possible add-on hardware and memory upgrade cards What's in the box: Palm IIIx, Stylus, 2 AAA batteries, HotSync cradle with serial cable, DB-25 adapter, Protective cover, Organizer and Desktop applications, Handbook

User Submitted PalmOne IIIx Handheld Reviews (cont...)

I also researched the Handspring Visor, but the color display was hard on the batteries, and the memory says it's "upgradable," but I haven't seen any proof yet.

So buy the IIIx if you don't care about color, and if you need the extra 2 megs.

Date: 2000-02-25
Palm has BAD Service!
This product has known bugs! From my understanding, it doesn't happen on all 3x's, but MANY are not able to tell you what the correct day is. If Palm would stand behind the product and fix it, it wouldn't be a problem. But, instead they have given me the run around for SIX MONTHS. They send you to multiple customer service and tech representative, each one a separate phone number that the consumer must call and many that you the consumer must call long distance for. There are multiple levels of customer service and tech support, and each will tell you that the earlier level doesn't really know how to fix the product. Each person I spoke with had a different story with what the problem was, many of the stories were contradictory. They even insisted that I bought the product two months, before I actually did. I have the dated receipt! NO ONE HAS BEEN ABLE TO FIX THE PROBLEM, and the best Palm would offer is a refurbished USED unit. I did not pay for a used unit... I paid for a new unit. Is it too much to expect a new unit that works? Palm had no interest in returning the cost difference between a new and used unit. AND, the big question is... why does Palm have so many USED repaired units? My best advice is to STEAR CLEAR OF PALM altogether -- the company has major problems. I'm reading really good reviews on the CASSEOPEA and suggest that we all try them instead!

Date: 2000-02-25
180 degrees shift towards productivity
As a frequent traveler I've often found myself in a situation where a notebook/laptop was a burden to carry and use (where do I plug in to recharge?). With Palm IIIx i've met a device which can hold the regular data I need :bussiness and personal contacts, appointments, e-mails. The new screen offers better contrast and the AAA batteries seem to run forever.