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| Home >> Handheld & PDA Reviews: PalmOne IIIxe Personal Handheld Organizer | ||||||||||||||||||||||||||||||||||
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User Submitted PalmOne IIIxe Personal Handheld Organizer Reviews (cont...)Date: 2002-01-09 Frustration on get repaired Two days ago my son drop incidentally my Palm IIIxe and the glass top broke out. I contacted the Latinamerican representative (located in Mexico) and the answer was that the cost of replace the broken glass top is 125$ + Taxes and the job will be held in Venezuela, just a few bloks from my office. My friends how i'm gonna pay more tha 125$ to replace the glass top, if a brand new Plam IIIxe cost less than 100$. Hey Palm Inc. can you read this...? Is that the way you keep the loyalty of your costumers...? I really encourage other Palm users, think about to be loyal with other manufacturers that could treat you in a better way. Date: 2001-12-24 Fantastically Priced, Neat Product, Breaks. After a great deal of research as to the best price/performance I could get out of a handheld, I decided that the Palm IIIxe was the cream of the crop. I wanted long battery life, a programmable environment, and simple functionality -- I found all three in the Palm IIIxe and felt I needed the 8Mb of RAM for flexibility's sake. I bought my Palm IIIxe at Amazon. I should mention that I was buying this new Palm from Amazon because, two years later, my previous Palm had died. Why had I waited two years? It was because I had let my first Palm become the keystone of my life -- with all of my appointments, phone numbers, etc. Then it died at a really bad time for me. While I had every once in a while made a backup, I had no replacement Palm and was too poor & busy to get one. It made a big, gaping hole in my life and it took the two years before I was willing to trust one again. So I got the Palm IIIxe and the Palm Keyboard (which is, incidentally, a fantastic addition) and merrily felt the need to get a laptop ebb away. It worked fine for me, for a year. Then it died. Kaput. Thunk. Not just batteries, not even just the BIOS chip needing replacement. Dead, dead. Just like my first. This I don't understand; I hadn't been doing anything strange with it -- cooking, scuba, juggling, etc. Just using it, regular-like. And it died. I grabbed a fresh Palm from somone and synced it up with my computer. Instead of syncing all my old data and contacts to my new Palm, however, it simply erased the database on the computer and replaced it with that of a fresh PalmOS install. Meaning it had just overwritten my backup. The purpose of the Palm is to replace paper and notes. To be with you always as your handy companion; your dog, as it were. But my dog keeps getting run over in traffic. I think it's time to look elsewhere - I cannot trust Palm with my data. I loved mine so much I bought one for my wife and father. The only slight drawback it has is the white on black backlighting can take some time to get used to.
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