Manufacturer: Casio Model#: E1.25 Weight: 1lbs Height: 1"     Width: 3.25" Length: 5.13" Average Rating: 4 out of 5 Stars	Retail Price: $299.99 Online Sale Price:
Features: 32 MB of internal RAM, expandable using CompactFlash memory cards Synchronize to your desktop with rapid USB data transfer Color screen with 240 x 320 display in 65,536 color Includes Microsoft Pocket Word, Pocket Excel, Pocket Money, and Pocket Internet Explorer What's in the box: Cassiopeia E-125, Stylus, USB Cradle, AC Adapter, Lithium-ion rechargeable battery pack, Connector cable, Pocket PC User's Guide, Hardware Guide

User Submitted Casio Cassiopeia E-125 Color Pocket PC Reviews (cont...)

My problem with the E-125 is the absolutely terrible customer service I've received. When I needed to send mine in for repair, my first problem was tracking down an actual person to talk to about the problem with the PDA. After chasing options through an interminable VRU, I managed to speak with a live tech. He gave an address to send it to....complete with the wrong ZIP code. It was lost in the mail for over 6 weeks. When they finally received it and sent me an estimate, the estimate did not include a descirption of the problem; I had to spend over 2 hours trying to track down someone who could answer my question. (...)

The icing on the cake is that because I received my E-125 as a gift, for Casio to consider it under warranty (even though it was clearly a mechanical failure and not my fault, and even though it was not even a year old), they required me to send them a NOTARIZED letter confirming that I'd received it as a gift. Unbelievable.

In summary: stay away from this thing. When it works, it's great. But heaven help you if you need customer service from Casio! I cannot emphasize enough how frustrating and ridiculous my experience has been!

Date: 2001-11-21
Casio E-125-- a super product badly documented
When intuition fails there is no manual to fall back on. The included CD contains adequate instructions as long as you are working within sight of your Desk Top Computer. I have, however, found Casio Customer Service assistance by phone to be very good and available in a reasonable amount of time.

I responded to an offer for a $50.00 rebate for the Casio if I subscribed to Audible.com services for a year. When combined with Casio's inadequate instructions, the inclusion of Audible.com into the picture results in a process not unlike playing Dungeons and Dragons. For instance, downloads from Audible.com to the Microsoft Reader included in the E-125 cannot be deleted by simply clicking the MS Reader's delete function. You must go through an arcane deletion process using Audible's so-called 'manager' software. Otherwise you must do a "hard reset" which wipes out all the Casio's RAM including settings.

I love the Casio E-125, even with it's lack of instructions, but feel that the $50.00 Audible rebate does not even come close to compensating for the labor, puzzlement, frustration and downright disgust involved in using their so-called service.

Date: 2001-10-18
Very good.... At least for me.
Let me put it to you this way. I was a Palm lover, I had the Palm Pilot when it first came out, I had a Palm IIIx. Then I dropped it. Enter the Casio. Man, having the ability to design Excel sheets, browse some sites with Pocket IE, download and check my mail, and write up employee reviews from one source was a dream come true. I like the Compaq, but for the money, the Casio was the way to go for me. The bad side to this is that I had to buy a few memory cards, one for music, one for books, one for work and one for maps (MUST get Pocket Streets, excellent). Pocket PC is an excellent way to continue to work when you're away from your desk, if your into that. Having the ability to do all that from something so small is great. I think now with the PPC2002 units coming out, I think it's just a matter of time when people will be saying, "Palm who?"

Date: 2001-10-09
Best at the Price
I thought hard about this with the new 2002 versions coming out, but this one did what I wanted and the price was right. My teen-aged son has one he takes to school--it has survived and he has found it very useful, he can start drafts of his papers and not have to type them in later. I also really like the Microsoft Reader...it is much easier to read and use than I had anticipated. If you want a useful tool at a good price, this is the one.