PalmOne m500 Handheld Review
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Manufacturer: Palm
Model#: 3C8080
Weight: .25lbs
Height: .40" | | Width: 3.10"
Length: 4.50"
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Average Rating: 4 out of 5 Stars
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Features:- Built-in 8 MB memory stores thousands of contacts, appointments, to-do items, and notes
- New, advanced monochrome LCD screen makes it easier to see in dim light and in bright sunlight
- New Secure Digital Card/MultiMediaCard expansion slot for additional memory and functionality such as a dictionary/thesaurus, games, and more
- Native USB cradle allows faster HotSync operations
- Windows and Macintosh compatible--includes desktop software for both platforms
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User Submitted PalmOne m500 Handheld Reviews (cont...)
Date: 2004-04-14
The worst product EVER
I received the Palm m500 as a Christmas gift. Within 2 months it wouldn't hot sync. Technical services made me jump through all kinds of hoops to fix it including a regedit on my PC. I'm now dealing with customer service hoping to get some resolution, so far no help. I'm going to go up the chain to every supervisor. I have never in my life had such a bad product with such terrible support. I had the old Palm 3E which never gave me problems. Take my advice - STEER CLEAR. I'll never buy a Palm product again. If I could give it negative stars I would.
Date: 2004-02-29
Software?
Looking for some 'cheap' electronic organizers, I came across this one. The floor model was on sale, so it made it a great deal. The software was not included and I wasn't told that I needed software to make it work with my computer. The sales associate made it sound as the Palm would install the needed components on my computer. No where on the box did it mention a CD-ROM to install.With this lack of software, this thing is pretty much useless.
Date: 2004-01-31
I am sick and tired of my Palm m500 not working - do not buy
I read the reviews here about one and a half years ago to decide whether or not to buy this model - and the reviews were generally positive then so I bought one. However as you can see from the REVIEWS FROM MID 2003 ONWARDS - this is a bad machine - many people have had problems with it. I had the hotsync problem which peole are speaking about - this issue was brought to court in a class action by a lawyer in the US - but Palm refuses to recall this machine. I am also having what they call a digitizer problem - I have called the service line a number of times and now they want me to pay $140-$198 to pay for it to be fixed or to get a "as good as new" replacement - repair could take up to 5 weeks. I have really lost faith in Palm - in my opinion this is a hopeless product - and I beg you to benefit from my loss and do not buy this machine. If you do buy this product buy an extra 5 years of warranty if your store has this option because I believe you will need it. I generally do not go out of my way to post a negative review but this product has got me so frustrated and dissapointed. (I wanted to give this zero stars but Amazon doesn't allow you to do that.)
Date: 2004-01-19
Hot Sync problems are unacceptible
I bought my m500 Palm in May, 2002. After about 6 months, it kept turning itself on and then the battery would die almost immediately, so I got the hard case for about $40 but that didn't cure the problem. I purchased their on-line help for another $40. It wasn't very helpful. Then it wouldn't perform a hot sync. They finally admitted that there was a problem that had to do with electrostatic discharge (ESD). They sent me a card and complicated instructions for resetting the palm pilot. I thought that that took care of it but it all happened again: turned itself on, died, wouldn't hot sync. The tech support was again not very helpful but I went through the steps to restore it and it is functioning again but I lost some important data because I hadn't hot sync'd for more than a week. People with this problem should know that there has been a class action suit and Palm will replace the cradle but you should also demand the reset card. It's a pain in the neck but it seems to work. Also, hot sync daily or you'll be sorry. The website for information is www.EleySettlement.com.
Date: 2004-01-12
Steer clear.
Even though I took very careful care of my m500, it was completely non-functional in 2 months. It's replacement was also carefully cared for, and was dead in less than a month, as was my third Palm replacement. Through the ordeal, Palm support ranged from inept to hateful, and you can shoot me if I ever buy another Palm product. The device that is supposed to help keep me on track is way too important for this kind of shoddy quality.
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