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| Home >> Handheld & PDA Reviews: PalmOne m500 Handheld | ||||||||||||||||||||||||||||||||||
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User Submitted PalmOne m500 Handheld Reviews (cont...)Date: 2003-10-15 Poor Palm QC drove me away This product, while useful, is a lemon. I've owned 3 Palms (M105, IIIxE, and this m500) and have had problems with each of them. I had to send my 105 back; used the replacement for a while until I got the 3xE, had to send that back after about 6 months; after it completely broke, I went to the m500. My first one worked fine for almost 8 months, then died. I sent it back, and the replacement died after three months. The replacement I have now (#3) requires a soft reset almost every time I hot synch, and will often reset itself as soon as I remove it from the cradle. I'll be sending it back, and E-baying the replacement, as I have just bought a new Ipaq. Palm's lousy quality control drove me away from a very nice product-- but I won't trust them again. No more Palms for me. Date: 2003-10-07 BAD design of Cradle Adapter & Cradle design is extremely BAD!! There is NO protection against the end user error. The link of adapter & the cradle is poorly designed. If the user plugs in a little different voltage adapter, surprisingly which PALM cradle allows with no resistance or error, then your handheld is DEAD forever! Irreparable!! It happened to me, by mistake I plugged in my scanner adapter which is different from the PALM adapter. When I plugged in the scanner adapter (again mistakenly late in the night ) handheld did lit as if it was charging with a usual sign but to my dismay it was DEAD irreparably when I removed it from the cradle in the morning. Support guys at PALM at said they are "helpless" even though am within a 1yr limited warranty provided by the manufacturer. I strongly urge PALM has to come out with a design which protects the user from getting trapped into these kind of deadlock situations due to some minor mistakes. User error should be tolerated to some extent and flash with a some error message. I'll never buy a PALM again. Date: 2003-08-22 I like it I've had my m500 for just over a year. Like many others, I replaced my venerable VX with this. It does with everything the Vx did with some nice additions. To be fair, the lack of compatibility between the m500 family of Palms and the Palm V's was disappointing. Clearly, this is a marketing ploy to boost peripheral sales from customers who have upgraded. Back to the m500 itself; I do everything with it. I use it as an organizer, syncing nicely with MS-Outlook. It serves as my ebook reader with the 8MB in memory holding several books, including the entire Bible. I use the Note Pad function to handwrite quick notes or drawings for later reference. I use a Stowaway type keyboard to take notes in drawn out meetings at work or to do personal writing in my free time. I take it everywhere, in a hardshell case, and its proven most durable. The available, yet limited expandability in the removeable card media is convenient should you deal in massive amounts of data. I still haven't exhausted the internal 8MB of memory since I compulsively discard useless data and applications. This is a good low frills electronic organizer. It doesn't take up much space. If you want impressive audio and videa on a PDA (egad!) then you would be best served to look elsewhere. If you need a good organizing enhancement, with limited nice-to-haves, this is a good little tool to have. Good stuff: --Use it to wake you up on the road. Not so good: --Watch out when you hot sync. The default is to download all your email. I ended up downloading about 100 messages. And I don't even use email on my m500. You have to delete them one-by-one, and I was afraid I was going to wear out the screen where I had to repeatedly tap "Delete" in the UI. --I can't get the "extended shift" to work to write in all caps. And sometimes it's very difficult to get the Graffiti system to recognize punctuation entries. This drives me nuts because I need everything to be grammatically correct, but if you don't mind a dash instead of a colon, you probably won't care. I got about a $25 rebate on my model. I never buy electronics that don't have rebates. Okay, I never buy electronics. But I'm hoping to make rebate-seeking a habit. I would recommend snooping around for rebate-happy models, except if you see them highlighted on the developer's site, beware. There was a color Palm that was being hyped with a rebate when I was shopping around, and I found out that it had a very low screen resolution. I can't deal with that. Make sure you compare the specs that are important to you. Good stuff: --Use it to wake you up on the road. Not so good: --Watch out when you hot sync. The default is to download all your email. I ended up downloading about 100 messages. And I don't even use email on my m500. You have to delete them one-by-one, and I was afraid I was going to wear out the screen where I had to repeatedly tap "Delete" in the UI. --I can't get the "extended shift" to work to write in all caps. And sometimes it's very difficult to get the Graffiti system to recognize punctuation entries. This drives me nuts because I need everything to be grammatically correct, but if you don't mind a dash instead of a colon, you probably won't care
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