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| Home >> Handheld & PDA Reviews: PalmOne m500 Handheld | ||||||||||||||||||||||||||||||||||
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User Submitted PalmOne m500 Handheld Reviews (cont...)Date: 2003-02-07 Serious design flaw and Palm knows it. I have had to replace my M500 4 times since I purchased it less than 6 months ago. The electrostatic discharge problem, acknowledged on the Palm website as a design flaw, has not been remedied by the "enhanced" cradle. Most importantly Palm has not done the right thing, refund the cost or replace the PDA with a working alternative model. Terrible policy, terrible product. Caveat emptor and check out the Sony's. Date: 2003-02-04 "Was" a Great Product, Overpriced I bought an M500 over a year ago & truly loved it. Unfortunately, it stopped sync-ing with my computer. I learned that there was a problem with the cradles for M500s & had mine replaced. It never worked again however, & my warranty expired. They cost about [$] to fix, so I thought I might just look for a new one & get an extended warranty. The price is getting down near [$] (though not consistently) for refurbushed models at Palm.com. Right now (Feb 1,2003) , Palm is selling them new at [$]. I'm still shopping.... but carefully. Many vendors are currently selling them used or refurbished for this amount.. or more! Before Christmas, Palm noted the expected retail price as [$], but the actual selling price rarely reflects this. Overall, the selling price has remained inflated for this b&w screen product due to customer demand. So, for now, I'm biding my time.....
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