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Toshiba e740 Pocket PC Review

Toshiba e740 Pocket PC 
Manufacturer: Toshiba

Model#: e7.40
Weight: 1lbs
Height: 4..9"
   Width: 3..1"
Length: "

Average Rating: 3 out of 5 Stars


Retail Price: $599.99
Online Sale Price:
Features:
  • Lightweight, thin Pocket PC with 64 MB RAM and 32 MB ROM and blazing fast 400 MHz XScale processor
  • Dual expansion capabilties: built-in CompactFlash and Secure Digital (SD) slots
  • 240 x 320 pixel TFT LCD screen displays more than 64,000 colors
  • Integrated Wi-Fi capability
  • What's in the box: e740, USB cradle, AC adapter, stylus, soft slipcase, quick-start card, warranty card, software

User Submitted Toshiba e740 Pocket PC Reviews (cont...)


Page << 1 2 3 4 5 6 7 8 9 10
Date: 2003-07-28
Loved it, until the WM2003 upgrade annoucement
Switched from the Compaq 3625 to this, and it's been on the buggy side, although tolerable for an I/T type. Was looking forward to the enhanced WiFi and new version of Windows Media Player, and now Toshiba pulled the rug out from a rather large (and now, rightly ticked!) group of users. ...

Date: 2003-07-27
Don't help Toshiba clear out these lemons AT ANY PRICE!
Seriously, do yourself a favor and stay FAR away from this particular unit. Perhaps Toshiba will learn a lesson if they're left with a few hundred thousand units sitting in a dusty warehouse somewhere. In addition to the low battery life, WiFi connection problems and ActiveSync crashing problems reported by many others here, I have three primary concerns:

1. Toshiba never delivered on software to actually take advantage of the 400MHz XScale processor in the e740. Not wanting to take any blame for themselves, they point the finger at Microsoft and claim "It's not us, they wrote the OS!". As a result, this unit performs no better than non-XScale processors of the same generation and in some cases, it performs worse. Think of XScale as similar to the "MMX" feature added to the last-generation Pentium chip--it was pretty much worthless without software written for MMX. The newest version of Windows CE, called Windows Mobile 2003, DOES take advantage of the XScale but guess what Toshiba's response is? "NO NEW OS FOR YOU!" Gosh, thanks Toshiba!
2. Toshiba never delivered on software to take full advantage of their much-touted ATI graphics chip, so despite Toshiba's marketing claims, the e740's graphics are no better than competitors' units of the same generation. In fact, if you read some of the other reviews here, you'll find that video performance is even WORSE in some cases. Awesome job, Toshiba!
3. Toshiba US has completely dragged their heels on releasing multiple software updates that were available MONTHS AGO in other parts of the world. Customers in Europe and Australia have had two major ones since the beginning of the year which fix many problems: update 1.0621 and 1.0623. And what did US customers get? Gee, thanks Toshiba!

And this is how they support what was their "flagship" PDA for over a year? Look out e750 owners, you're probably next!

Date: 2003-07-21
Machine has bugs, but customer service is the disaster
I have had my E740 for about 8 months, bought for the usual reasons (great specs at the price). Like others, I have had all the usual flaws (battery running down,1% recharge glitch, numerous hard resets, at least two losses of data, all the other things i thought were ideosyncratic til i read the other reviews on Amazon). But what really makes me sure I will never buy or allow anyone I know to buy any Toshiba product is the customer service.
About a month ago the machine stopped synching. After wasting two hours with idiotic "help" desk (we don't support AS 3.7, go back to 3.5!), they said send it in. They then told me I had broken the USB (how????). They charged me $110. This under warranty. But okay.
TWO DAYS later, it stops synching again. Same problem as before. So we send it back in again. Comes back "fixed." We call and ask for our $110 back (this is done by my ssyadmin). Nope, they say "moisture damage." Okay, I did use the two days to shower with it. Come on Toshiba, two separate bogus causes of a failure. Why bother issuing a warranty?
Then I read of no 2003 upgrade to OS, etc.
I guess Toshiba just doesn't care about its reputation. Hmm, remind anyone of some American car companies?

Date: 2003-07-17
No upgrade path to WM2003
I would not waste your time on purchasing a Toshiba PDA. I bought my E740 arund July of 2002 and it has been in for service twice for HW issues and stability issues.

To add insult to injury, Toshiba will not be offering an upgrade to WM2003 for the E740 community. I would not trust them to do the same with their new "flagship" product, the E750...

Buy another PDA, do not get burned...

Date: 2003-07-17
No upgrade path to WM2003
I would not waste your time on purchasing a Toshiba PDA. I bought my E740 arund July of 2002 and it has been in for service twice for HW issues and stability issues.

To add insult to injury, Toshiba will not be offering an upgrade to WM2003 for the E740 community. I would not trust them to do the same with their new "flagship" product, the E750...

Buy another PDA, do not get burned...


User Review Page: 10 of 10

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