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| Home >> Handheld & PDA Reviews: Palm Tungsten W - Palm OS 4.1.1 - MC68VZ328 33 MHz - RAM: 16 MB - ROM: 8 MB TFT ( 320 x 320 ) - IrDA - GSM 900/1800/1900 | ||||||||||||||||||||||||||||||||||
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User Submitted Palm Tungsten W - Palm OS 4.1.1 - MC68VZ328 33 MHz - RAM: 16 MB - ROM: 8 MB TFT ( 320 x 320 ) - IrDA - GSM 900/1800/1900 Reviews (cont...)Date: 2005-03-04 Worked, but not Durable I bought this device because I wanted to have a PDA and phone in one single unit. It worked well for a while, then the ear jack slot would not work. So I was constrained to use only the PDA function. Within about 6 months of use, I observed the battery would run down quickly. Presently, I cannot get it to come on; and I bought it early 2004. During the time it worked, it was cool, but it appears it cannot take the kind of rigors expected of such a device. Believe me, I am not a careless person. Date: 2004-05-02 Run and hide. Don't let the palm man get you! I bought one of these things 4 months ago. It broke. Palm won't fix it. Palm want's 100 bucks to replace it. Palm wants me to use a on line form to pay up front and start a repair order. Palms on line repair order cgi script doesn't work (makes you wonder who does the programing on the palms. Palm says write back to us and we will start a SRO (service repair order). Did that about 4 weeks ago, haven't heard a word. In short The worst warrenty and the worst support of any company I have ever delt with. However, when my job forced me to switch to AT&T and the Treo 600 was perpetually unavailable, I chose the Tungsten W. All I can say is that I am so happy that I did! The screen is amazing, the internet works really well, and I can get my emails with attachments while out of the office without a hitch (try that with a cell phone). The phone has great reception and the headset keeps me out of trouble while driving. Yes, it is a pain to have to look for the headset, but I usually leave it attached to my purse and plugged into the the pda. I've found software tweaks while surfing Tungsten W forums to customize it to my needs. The older processor does not bother me--it is plenty fast enough compared to the IIIc. This device is the best one for people who need data and pda functions to have just as much importance as cellular functions.
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