Manufacturer: Palm Model#: Weight: 2lbs Height: 4..8"     Width: 3..1" Length: " Average Rating: 4 out of 5 Stars	Retail Price: Unavailable Online Sale Price: $449.99
Features: Bright 320x320 transflective color screen Fast, 400 MHz Intel PXA255 processor with Intel XScale technology Built-in Wi-Fi and keyboard Secure Digital/MultiMediaCard Expansion Slot What's in the box: Tungsten C Handheld, Stylus, Flip Cover, USB HotSync Cradle, Power Supply, Desktop Installation CD, Software Essentials CD

User Submitted PalmOne Tungsten C Handheld Reviews (cont...)

This product works well. The WiFi capabilites rival my notebook computer, the speed is awesome and the web is really accessable although sometimes a little awkward to use since you are paging across a wider page. Some web sites actually detect and format their pages for the Palm and those are wonderful, including Yahoo which has native Palm support.

The display is crisp and beautiful, the keyboard is simple to use and the touch screen display will work most of the time with your finger.

I have photos, .pdf files, word and excel files and I just downloaded my first eBook which are wonderfully acessable.

The battery lasts for at least 3 days with regular use as long as you are not in a WiFi zone, thenit lasts about 6 hours, which is a lot.

For another $35 you can add 128MB of ram, which has proven to be useful for photos and powerpoint presentations although the 64M included is very generous. The system is fast, the transfers are fast and the ability to beam docs across the room is very useful.

I think the case is fine, as long as you don't drop it. There's no reason why this little wonder won't last 3 years or more.

Someone else mentioned the lack of a travel charger, which would have been easy to engineer using the same PS as the cradle. Also it would have been nice if a case was included.

Buy.com had the best price at the time I purchased.

Date: 2004-05-29
Poor Support
Purchased the Tungsten C...within 6 weeks the entire memory would erase if I pushed on the case or if it would be compressed in my pocket (in a Rhinoskin case), the system would go black. After several attempts to contact Palm I finally got an authorization to return for repair. After 10 days of not being able to confirm it was being repaired...it was returned to me (another horror story..when it was left at my door and a dog took the package which I found in the woods the next day). When I did finally find the repaired Tungsten C (or what I thought was going to be a repaired Tungsten C), the item returned turned out to be a used, what they called a rebuild unit and it still had an asset tag stuck on the back indicating it was the property of XYZ Company. If I had wanted a rebuild unit I could have save $$$ and bought one...no one at Palm will acknowlege a problem after repeated attempts to contact them. I will never purchase another Palm product... The wacky guy who said "dude, you should have gotton a Dell" is looking smarter all the time.

Date: 2004-05-27
Wireless quit working after one week!
Received this PDA after much research, and initially it worked great. Set it up quickly, and it immediately recognized and connected to my NetGear wireless router. However, it required hard re-boots frequently, and would just lock up for no apparent reason. Then, after approx one week, it failed to recognize any signal from the wireless router. (Yes, I upgraded the firmware as per the instructions on the Palm website) Would not purchase this product until Palm works out the bugs, since this appears to be a Beta product that was released prematurely. Returned to Amazon.com for a refund.

Date: 2004-05-14
so far so good....
I have read many posts on websites complaining about this PDA, but I am nothing but pleased so far! I had a Toshiba E740 a couple years back and it really turned me off of the PDA market (Pocket PC not for me), but now that I have a real need for one I bought a refurbished unit direct from Palm - I received it in 2 days and it is in perfect condition. You can't beat the built in keyboard and WiFi. It has everything I need. I don't care that there is no MP3 player or voice memo without a headset, I don't need or want those options anyway. Get an iPod if you want an MP3 player. I have read some posts that the screen cracks, but come on now, how hard are these people pushing on the screen??? I have found that a light tap does the job. The color of the screen is amazing. The cover it comes with is rather skimpy, but beyond that, this is quite possibly the perfect PDA especially at the refurbished price!

Date: 2004-05-07
Great device, appply the ROM patch and avoid the fatal bug
This is a brilliant idea to put wifi in a palm! I use it on a corporate as well as a home wifi network, and saves a ton of time and really easy to setup. Extremely happy with it, even elated.

About 5 days after purchase, the device specific MAC address became corrupted, so no longer works on my corporate network (which uses host filtering). If you just run this on a home wifi network or your corporate network doesn't authenticate each device trying to connect to wifi network using a specific, unique MAC host address, this problem won't trip you up.

After lots of sleuthing (no real help on the palm website), I came across several posts about this problem in various user groups from spring/summer of 2003. Apparently this problem has happened, out of the blue, to a few other people. Apparently there is a ROM fix that should prevent this from happening (although Palm is cryptic in its description), but once it does happen, that fix can no longer be applied. I was surprised that the ROM upgrade had not been applied to a device I purchased new from Amazon nearly 9 months later, and there was no word from Palm about the need to apply the upgrade either in the box or via email.

Bottom line - I have returned the device to Amazon (on Palm tech support's advice), and am eagerly awaiting a 2nd NEW one. The Palm tech support person told me if I returned it to Palm, I'd likely get a refurbished model...

So if you use wifi a lot, and don't want to pay for a separate wireless/cellphone account (eg as with all the other wireless models out there - blackberry charges run $70 a month around here), this is a great device. Buy it, and apply the ROM upgrade available on Palm's site right away!