 |
||||||||||||||||||||||||||||||||||
| Home >> Handheld & PDA Reviews: HP iPAQ 1945 Pocket PC | ||||||||||||||||||||||||||||||||||
|
 |
User Submitted HP iPAQ 1945 Pocket PC Reviews (cont...)Date: 2004-11-11 Good, but never great; the fatally flawed Clinton of PDA's The HP1945 is a very good idea, with some serious problems. I've just ordered my third one. The first one lasted a month, the screen cracked, and after arm-twisting, HP replaced it. The second one lasted 14 months. This one is out of warranty, so I didn't bother with HP. It appears that the power supply went and fried the circuit board. (At least the blazingly hot spot on the casing and the near-instantaneous power drain of the lithium cell makes me suspect that.) So why am I ordering a third one. a) I'm an idiot, b) I'm an optimist, or c) The 1945 just happens to do exactly what you need a PDA to do, perfectly, with no extra baggage? [sigh] I'm afraid it's all three. This liitle machine is compact, versatile, efficient, and does exactly what I need it to do. Then it breaks far to soon, and really ticks me off. Date: 2004-11-06 experience with iPAQ 1945 model Regarding the iPAQ 1945: FWIW: I have been using this iPAQ model with Outlook 2002 and Microsoft ActiveSync with a Windows XP Professional machine for quite some time now (1 year? if forget). Sync'ing is not a problem (reported elsewhere), either with the direct cable or using Bluetooth. Considering how big a pain windows can be in general, there is probably something else going on with the reported problem of windows sync'ing and the iPAQ 1945. I have never had a problem with that feature. For the price, the device has been a pretty good piece of equipment and I have become addicted to the basic capabilities it provides. If I shopped around some more, I am sure there would be more powerful devices available, but this one is a good price and capability combination. Date: 2004-10-31 HP fails the consumer with the IPAQ 1945 I purchased the new IPAQ as a replacement to my aging audiovox maestro. I liked the slim design of the new IPAQ and the incorporated bluetooth technology. However, shortly after purchase I became aware of a design flaw which makes the IPAQ 1945 a poor choice for anybody. The IPAQ touchscreen is of substandard quality. After only a few minutes use I had I managed to permently scratch the touchscreen. Within 2 months time the touchscreen itself cracked making my IPAQ useless. I contacted HP customer sevice only to be disapponted by the HP's lack of desire to assist me. In fact the only option made available to me was to pay HP to repair the screen for about the same cost of buying a new IPAQ? I declined and am currently looking for a replacement to my IPAQ. I will deffinately not be considering HP or Compaq products. Date: 2004-10-19 Buyer beware When I purchased my Ipaq 1945 in January 2004 I was amazed by what it could do. Some of the highlights are fast speed , multi tasking , upgradeability, and the amazing color display. But after 4 months the Screen internally cracked after a hot sync. This unit was not dropped or impacted in anyway so I sent it back to Hp for a warranty repair. When the technician who received the unit first called me back , He said that the warranty would not cover the screen and that it would cost $280 (almost what it costs new) to fix it. After fighting with them they brought the repair price down to $130.00 , and after I threatened to file a complaint with the attorney generals office for not honoring their warranty they repaired it for $60.00. Three months after that the sound stopped working and it was sent back and they replaced the motherboard at no charge. Two days ago I just got it back and today while I was removing the unit (which is inside of a protective case) from my pocket the screen cracked again and hp again wants $200 to repair it. Now I'm stuck with pocket pc that I invested $360.00 into that is a peace of junk. I am now going to have to look into the consumer laws to see if there is any recourse I can take to get a refund or a warranty covered repair. This unit should not break during normal use or handling and if you go online to a search engine like google.com and type in Ipaq 1945 cracked screen you will find many other people who have the same problem and it occurs under the warranty period. I advise every one to stay away from this product because of the cheap construction of the unit and the Bad customer Service from HP. Date: 2004-10-12 Cracked LCD screen with regular use DO NOT BUY THIS WITHOUT SOME SCREEN WARRANTY. I bought this hp1945 from Best Buy with their service protection plan for an additional 50 dollars. My screen cracked with minimal use, there was no direct fall or injury to the device. I paid 299 for the device and an additional 50 for the plan. Nothing was covered and essentially it will cost 200 to fix at HP since they too do not cover the screen. I recently learned I made a 300 dollar mistake when I was informed that Compusa does offer a proteciton plan that covers the screen. The unit is quick but made poorly. If you plan on using this everyday, as most people do, then I suggest a comprehensive service plan or you will be in the same situation as I am. I am now going to purchase a new device at compusa with the warranty because it doesn't pay to fix this one and hope it will not happen again and NOT be covered. Whatever you do, do not buy at BEST BUY with their service plan!!!!!!!!
|
||||||||||||||||||||||||||||||||
 |
|
|
||||||||||||||||||||||||||||||||
| Terms of Use | Privacy Policy | Contact Us | ||||||||||||||||||||||||||||||||||
| ©2004 SimplyHandhelds, All rights reserved. | ||||||||||||||||||||||||||||||||||
