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| Home >> Handheld & PDA Reviews: HP iPAQ 1945 Pocket PC | ||||||||||||||||||||||||||||||||||
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User Submitted HP iPAQ 1945 Pocket PC Reviews (cont...)Date: 2004-09-18 A gem with an Achillies heel I bought the 1945 in Feb.04 and was in love with it from the word go. I purchased a $30 bluetooth adapter for my Hp 533w desktop and I was in Bluetooth heaven, surfing the internet on my PDA in the living room while it was ActiveSync'd. Worked well with Sony Ericsson T610. Problems: While on a trip to TX I pulled out my Ipaq (in a soft case) to find a crack smack dab in the middle of the screen, effectively ruining a $300 investment. Like you've heard before a call to a Broken-Englished foreign customer service rep they informed me of the $200 dollar screen. WILL NEVER BUY ANOTHER WITHOUT A COVER. I replaced my 1945 with the 4155 but if your looking at any of the IPAQs youd better tack another $35-$45 onto the price because if you dont buy a case your playing PDA Russian Roulette. Date: 2004-09-16 Great for the price Just got the 1945 this week. I had used my bosses iPAQ (that cost 2x as much) last year to keep us both insync. It was decided I needed my own this year. I was concerned about what I would get for this price but this is perfect. It works and looks great. I don't even miss the cradle. Date: 2004-08-31 Met expectations, but lacking in some areas I originally set out to purchase an MP3 player. The more I thought about it, I thought it would be a good idea to get a PDA an eliminate the need for the bulky planner I had. I have had this iPaq for about 8 months, and I really find it quite handy. I have invested in two large SD cards (interchangeable w/ my digital camera), and use one card for just music. The PIM functions are great, but I have had a few problems with the ActiveSync software (comes with the unit). Additionally, I upgraded to the latest PocketPC, and lost my information and had some issues with ActiveSync (again). The batteries last pretty well, looking at photos, even watching movies (if you can find the patience to save your movies as MPEG4 files). Writing on it is still tedious, I frequently use the mini keyboard, but the character recognition works pretty well too. The voice recorder is a nice feature. Bluetooth is okay, I did buy an adapter for my PC, and it works to wirelessly update my information. The problems I have are really the lack of storage capacity (I can now get a 1 GB SD card, but this is measly when compared with the monsterous 40 Gigs on many MP3 players), the headphone jack is only 2.5mm (not the standard 3.5mm) meaning you have to tote around an adapter (that comes with it). The ActiveSync software is a real pain (I know that is really a Microsoft issue, but it needs work), and the character recognition needs a little more work too. I would recommend the following accessories: a large SD card (particularly if you plan to use this as an MP3 player), a RhinoSkin case - I lost count how many times I've dropped this thing, but it still works, and a bluetooth adapter (if you don't plan to go wireless, just stick with the 1935 - it's cheaper). Date: 2004-08-05 $300 paperweight Owned my 1945 for about 6 months. After taking it out of my briefcase and my ipaq's protective case, the screen would not respond except for a white splash across the screen. A call to HP customer support was fruitless except for the suggestion to send it in under the one year warranty. Here is their response: Subject: Regarding case #..... Dear Mr. ....., I am in receipt of a case escalation regarding your Ipaq which is on hold at our repair facility for a cracked screen. The repair facility is the facilitator of your unit's service warranty. They handle Ipaq units on a daily basis and make the determination of what is covered under warranty and what it is not. The damage to your unit has been determined to be a non-warranty event. A display in an iPAQ Pocket PC is made up of two basic components - the LCD, which is enclosed in a metal/plastic frame, and a Touch Panel (TP), which is attached on top of the LCD frame, providing a gap between the LCD and the TP. The stylus makes contact with the TP only. The gap between prevents incidental contact with the LCD. Both the LCD and the Touch Panel are each made up of several layers of glass and other thin films of materials, which all together provide the best user experience per our product specifications. The specifications for the display when enclosed in the iPAQ Pocket PC case include operating environment requirements which cover impact, shock and vibration, temperature and pressure. When the iPAQ Pocket PC is stored or used within these limits, it will provide reliable operation as designed. Operating Environment specifications are documented in the Hardware Specification section of the reference guide. Display breakage typically occurs in two forms, one for each of the basic components - the glass that provides the backing to the touch panel cracks, or the front or rear glass that surrounds the liquid crystal material of the LCD cracks. A crack in the touch panel is easy to see and identify. The glass fragments can even separate and move around but remain trapped behind the top layer of the touch panel. A crack in the LCD is not as easy to see, but is identified by the 'dark ink' that can be seen. This dark ink appearance is caused by air disturbing the orientation of the liquid crystal material. One or both may have occurred as the result of some incident. Within the operating environment, display breakage occurs because of mechanical stress. This stress can be from bending and torsion forces, an impact to the surface and shocks from any axis especially to the corners. Where the breakage started can often be determined by the crack radiating outward from the start. It may not be possible to identify what caused the mechanical stress which resulted in display breakage. As an example, impact and/or shock from dropping the iPAQ Pocket PC to concrete will typically show signs of case damage. Bending or torsion forces due to sitting down with an iPAQ Pocket PC in a rear pants pocket will typically show no signs of case damage. In summary, iPAQ Pocket PCs go through rigorous environmental testing and are designed to withstand an operating environment. Display breakage within this operating environment will occur due to external mechanical stress of some form. The origination of the mechanical stress may be unknown to the iPAQ owner, but did occur. This repair will not be covered under warranty. The reason why this repair may not be covered under warranty is because this is not a manufacturing failure. This is an external caused damage. You may refer to the warranty statement that states that warranty is not extended to accident, miuse, abuse or other external causes. If you would like my repair facility to proceed with repairs, you may contact them to authorize billing, or you may opt to have the unit returned to you with no services performed. You can reach them at (888) 886-3292 opt#3. Anyone answering the phone will be able to assist you. Please make sure to mention the above case number. If you have any questions regarding the above information, please refer to your warranty statement. Thank you. Kattia Porras Lara Phone: 1-888-943-8476 Ext.: 3012 TSG Americas TCE & Q Mission Control For a mere $200 HP will repair my paperweight.. Date: 2004-07-25 it's great This has been one of my favorite PDAs to own. It has a good screen, it's easy to use and has all the features I need. I especially like the Bluetooth, which lets me sync the iPAQ to my cell phone so I can keep the phone numbers and other information updated without having to type it in twice. It's so convenient!
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