Manufacturer: Hewlett Packard Model#: H22.15 Weight: 3.40lbs Height: 4..5"     Width: .3" Length: " Average Rating: 4 out of 5 Stars	Retail Price: $449.00 Online Sale Price:
Features: A sleek Pocket PC with the optimal combination of features, performance, and expandability Compact Flash and Secure Digital slots for flexibility and convenience in storage and expansion Integrated Bluetooth for wireless communication with other Bluetooth devices Removable/rechargeable Lithium-lon battery for on the go power What's in the box: HP iPAQ Pocket PC, USB Desktop cradle/charger, AC Adapter, Slip case, battery, getting started poster; charger adapter; HP iPAQ Pocket PC Companion CD

User Submitted HP iPAQ 2215 Pocket PC Reviews (cont...)

¿qué es mejor, el peso o la levedad?

Me quedo con ambas, menos de 150gr con todo el peso de la tecnología.

Date: 2004-06-05
Im back with GRADES for HP customer support on my 2215
150.00 dollars what it cost me to get my ipaq back in a working manner , indeed with some perks and improvements...read my previous post on the issues that led me to send my machine back..(mositure/condensation on the lcd) BY FAR a hell of a lot cheaper than buying a new one.

lets face it, things break it is inevitable. but dont believe the hype. The HP warranty from what many other people post here across different models of IPAQ can be summed up in 1 sentence.

"the warranty is simply an insurance plan in which repair costs will be lower than getting your item fixed out of its warranty"

as i found out my same issue would have run me $250 & change out of warranty , however my fix was not included in the warranty and mercifully was given a reduced rate because i am in warranty..its a bit of rhetoric nonsense but this is the corporate engine of HP.com...now that we got this KUNG FU style of chess playing here are my grades

warranty coverage .. c+
lets face it we are all out to make money and to shell out as little as possible!! hp is not immune the the capitalist economy we are in. stuff breaks because $--it happens, and why not make a buck or 2 out of your inconsiderateness. Warranty is a joke, to get a repair really free of charge it has to fall on the floor a certain way..or have not appeared abused.. there are plusses & minuses to this ...i was not satisfied with the handling of my unit not covered as part of warranty. I didnt purposely put moisture on the LCD. if i dropped it or scratched it i wouldnt have a beef, however i stand with the poor mark for HP warranty.

HP telephone support : B
they dont get an A because they OUTSOURCE...i am a minority myself I am hispanic so no offense to anyone here. but with this GLOBAL effort alot of the computer comapnies now have chains of tech support in INDIA. and trust me i could not get a straight answer unless I spoke to someone in the US...once speaking to a rep in USA status & details & next steps were clearly given to me in a timely manner. I noticed the outsource reps still seem to be figuring out their screens on dropdown menus as to what to say next to a caller I was on hold alot and this was unacceptable.

Billing Center : D
this is the area you will have to deal with WHEN your item falls out of warranty and customer support will transfer you here, as there is no further discussion on your case, they need money and thats it. I felt in my talk with them i felt like I was talking to a collection agency, to which the rep i spoke to seemed a bit miffed as to me asking
"just what was wrong with my unit, what was the fix?"
i may not be the sharpest knife in the drawer when it comes to repair in scientific terms but anyone can explain SIMPLY what was wrong with a product and what could fix it..if im shelling out my hard earned money..you will humor me and tell me what i wanna hear!!
after all i said to the lady i spoke to

"it isnt so wrong of me to ask what was wrong with my item? Surely you yourself dont go shopping and just stuff items in your shopping bag, you are gonna look at what your taking off the shelf? right? let alone the bill that your spending money on the items on right? or are you just gonna fork out your cash with no questions not caring what its amounted to and what you have bought?"

a cut & dry collections team here made this part of the repair process by far the worst ive had to deal with. Reminds me of a traffic cop giving you a ticket, heartless & un speakable.

shipping Process & return process : a+
this is their strong area!! and made all other suttleties bearable..Wednesday may 26th received box to mail the ipaq back for repair...after having called Tuesday 5/25 to lodge my trouble report.
Box picked up on 5/27 Thursday...and had it not been for the Memorial Day Weekend it may have come back sooner..the PPC was back in my posession on wednesday 6/2..on tuesday 6/1 is when i got everything squared away as to fixes & non warranty & asking me for credit card info..

more plusses.. ther was a ROM upgrade for my IPAQ which they put on it.. 1.10 is the rom for 2200 series it was upgraded to from 1.00...and its on HP's website FYI for download..by placing this rom on your unit it requires HARD reset & such ive done it for some of my colleagues in the office upgrading from PPC 2002 to 2003 on different HP models. They replaced the SHIELD...there were some minor NICKS & cuts from having placed screen shields on my PPC prior, all to which are GONE...they gave me a new shield scratch free.

treat your PPC with love..those are my plusses & minuses with HP
now stop reading and BUY your PPC !!!

Date: 2004-05-26
Good Model / show it loving care OR ELSE
I have had nothing but praise for this Model, and I had been a Palm Pilot / Sony Clie user for many yrs prior to this..i had 1 PPC prior to this it was a casio model dont remember exactly which one but on to the ramble...i am not here to b++++ & moan about IPAQ support / nor have i YET been hoodwinked into coughing up hundreds of dollars for HP to fix my product...here is my story...
a great unit, i have had no synching issues...no transfer issues at all for files...a wierd thing happend to me once in the the handheld didnt know how to open a word document, somehow a file association vanished from the handheld for word files only, this sympton was visible in that in the category of files in the active sync menu showed as UNRESOLVED ITEMS and just wouldnt resolve...this was only fixed..fixed by a HARD RESET (glad I had the ipaq backup file of my other stuff to do this) and the associations were once again fixed..

beaming files also became an issue as the PPC kept getting installed with more & more apps...granted this model has both CF and SD cards with a 1GB card you can guess where I am installing most of my games & apps...somehow as the handheld was getting filled it wasnt beaming files properly it kept saying it was attached to the cradle this was a phantom feeling the device has when too many apps occupy the handheld's main memory..Hard reset fixed the beaming issue but once i used the IPAQ restore file backup I had same issues...MIND you this does not affect the NEVO remote control program, nor does it affect BLUE TOOTH beaM & connectivity.

I will repost here with either a pro or a negative, here is an issue I brought on myself...
I am still in warranty for my model, i recently had an issue in which CONDENSATION built up on my screen..and you could see beads of what looked like water drops & fog on the panel which I was able to shift around in the panel off to the sides..however a day later the dew buildup evaporated...i thought YAY no more DEW buildup...but upon its evaporation came the ERRATIC and or NO PEN response from tapping the screen was the price i paid...ive seen other posts on people dropping their models, cracking screens ...trust me DEW buildup / condensation moisture will send your unit to its grave as well...reason for the DEW is still unknown to me..i will report back on how HP handles me in warranty and if they hit me up for a ridiculous fix price...

good model , if you choose an ipaq, and arent that hell bent on built in WI-fi this model suits your needs...i have a CF wi-fi card and this model i am utterly happy with..I hope to be re-united soon with my PPC once it comes back from HP repair.

Dont let this stray you away from this model..things happen, its inevitable!! and I will see how warranty handles me before i unload any further negatives.

Date: 2004-05-20
AWESOME
I took approx. 3 weeks to research PDA's. I even broke down by peer pressure and bought the Palm T3. (took it back the next day) :) The HP 2215 is incredible and so very easy to install and sychronize with a laptop/desktop. I am a homeschool mom, Private Tutor, and I run my own home business. This Pocket PC keeps me organized. All those palm people who say the HP support is awful, must have gotten their phone numbers confused....and called Palm Support. I had NO help when I first purchased the T3. They were rude!! I called the HP desk just for fun (comparison). They were so helpful and funny. Don't spend 3 wks like I did. Stop Now, SHOP, BUY the HP 2215!!