Manufacturer: Hewlett Packard Model#: H22.15 Weight: 3.40lbs Height: 4..5"     Width: .3" Length: " Average Rating: 4 out of 5 Stars	Retail Price: $449.00 Online Sale Price:
Features: A sleek Pocket PC with the optimal combination of features, performance, and expandability Compact Flash and Secure Digital slots for flexibility and convenience in storage and expansion Integrated Bluetooth for wireless communication with other Bluetooth devices Removable/rechargeable Lithium-lon battery for on the go power What's in the box: HP iPAQ Pocket PC, USB Desktop cradle/charger, AC Adapter, Slip case, battery, getting started poster; charger adapter; HP iPAQ Pocket PC Companion CD

User Submitted HP iPAQ 2215 Pocket PC Reviews (cont...)

The large button in the center broke within a week. Then, after I'd had it about two months, it broke completely. I was staring right at it and it shut down, never to turn on again.

I'm not generally rough on things - my last handheld was a Palm Vx that I bought around 1999. It still works, so I don't think the breakage was due to me.

Keep your recipt! Or, better yet, choose a different handheld.

Date: 2004-02-21
Great Service!!!!!
HP, Sony, Palm, Ect ect. only ship with 1 year warranties. If you want more it is up to you to buy more warranty. That is why retailers offer it as an additional service. Don't say HP has poor service because your warranty expired. You knew (or should have known) what the warranty was prior to purchasing it. HP has probably the best service out there. I've read reviews on it and used it for my laptop. Most people like me are very satisfied with their service and support. If your product is defective under their warranty they will issue you a box. They pay for Next Day Fed Ex all ways. Most people that send their PDA for service Monday have it back on Friday. If you are thinking of buying a PPC then don't hesitate to buy this one. It is very sleek and stylish. I like it a lot. If you want wireless connectivity I would get the next model up that has built in WiFi, or you could get a WiFi Compact Flash Card.

Date: 2004-02-12
Poor Service from HP/IPAQ
PLEASE read this before you buy an HP IPAQ product so you know how you will be treated if you should have a problem. I own about 6 HP products between IPAQ's, printers and scanners, and I always chose an HP before any other product, until NOW.
I purchased 3 IPAQ's within 2 months. One for myself, my husband, and my father to the tune of $1350! There are days I don't even use my IPAQ, so it isn't abused. My IPAQ froze up on Thanksgiving day of 2003. It would not do anything, so on Monday, I called HP service, they said they wouldn't do anything because the 1 year warranty had expired. I purchased two of the three on Oct. 4, 2002 and this was November! I thought, oh, this product is only good for 1 year of use?
So I talked to a few "higher up's" in the service area and got told that I am on my own. Then I had my husband call up there and they agreed to send us a box with shipping paid so we could send the unit back for them to diagnose the problem. Fair enough. They call within a week and left us a message telling us that the mother board is shot and it will cost $217 to fix. I just got done paying $450 for the product just over a year ago!! You have to be kidding!! This unit was obviously DEFECTIVE from the beginning. And because of a few days of warranty lapse, HP won't step up to the plate and help at all.
So my husband calls back up there and talks to another "higher up" again (because obviously he got further than I did the first time), and her verdict was that HP will not stand behind their product at all. We have to pay the entire bill. Well I will tell you what, I will not fix this HP product, nor will I EVER buy an HP product again. And furthermore, I am in one of the hugest business markets in the world and talk to customers all day long, and I will be sure to tell them of how HP treats their customers. They should stand behind their product, Period!
If they haven't figured it out, PEOPLE make a business and HP's people and policies are ludicrous! If I have a customer that has a problem and is 2 months out of warranty, I will make our manufacturer stand behind their product and fight for my customer's rights!! It is obvious that HP doesn't care about their customers at all. Good to know!! Beware of big business.

Date: 2004-02-11
Great device but first decide what you need
I've used a lot of PDAs and while all have improved greatly over the years, this one was really slick. The biggest problem I had, and ended up returning it because of it, was that the 802.11b Wireless CF Cards would not fit nice and snug in the expansion slot. Besides the Antenna part of the card that's supposed to stick out anyway, the slim part of it would stick out as well.

Combine that with the problem that there's no carrying case that accomodates this sizable appendage. So now you have to pop the card in, use it, take it out and put it back in the case. Too much work!! Another issue with the Wireless use is that chews up your power like crazy.

Its worth mentioning here that I called HP and told them about my dissatisfaction with the product. I talked to about three representatives and all of them were pleasant and courteous. They suggested that I return the device to them if I'm not fully satisfied with the product. I'm surprised after that experience considering the harrowing experience another user here faced.

Putting together my impression of the device's functionality and HP's customer service, I decided to upgrade to the iPaq 4155 to get the built-in wireless. 4155 does not come with the Nevo Universal Remote control but while it is a novelty, its certainly not a deal clincher for me. And I'm buying an extra charger to keep at home so I can charge it for the juice needed for wireless use.

Date: 2004-02-10
Too bad it stinks, it is a nice idea
Form factor, rubber pads, screen, size, weight... all perfect for a handheld. The OS drove me to drink, then back to Palm. Why on earth you would release something so buggy and problem ridden is beyond me. Any Palm I have ever used has never missed alarms, appointments, or clock events... This beauty never would work. Task alarms - failed, Event alarms - failed, even soft resets, set an alarm on the stupid clock (never starting any apps) would fail. Get a Palm powered device if you want reliability... get a PocketPC if you want a game gadget that you can sell for a lot less than you paid! (same experience with iPaq 1910)