Manufacturer: Hewlett Packard Model#: H55.55 Weight: 5.19lbs Height: 5..4"     Width: 3..3" Length: " Average Rating: 4 out of 5 Stars	Retail Price: $1,126.08 Online Sale Price:
Features: A powerful and flexible Pocket PC with enhanced security and wireless features Integrated Bluetooth for wireless connectivity both in and out of the office All the benefits of the Microsoft Pocket PC 2003 Premium operating system Biometric fingerprint reader for serious security What's in the box: iPAQ Pocket PC, USB Desktop cradle/charger, AC Adapter, holster with belt clip, lithium-ion battery, getting started poster; charger adapter, hp iPAQ Pocket PC Companion CD

User Submitted HP iPAQ 5555 Pocket PC Reviews (cont...)

I would like to comment on reviewers who claim that the technical support is junk along with the device's reliability. May I point out that it is Microsoft's operating system, which is to be expected as no operating system is perfect. The iPAQ's hardware has nothing to do with how many times a reset is needed, since it has not only more ram, but a faster processor than most other pda's currently on the market. As for the technical support, I have had two iPAQ's and always received the same friendly and careless help needed to fix my problems straight away. Here's a recent example of how HP's support works.

1. Problem occurs.
2. Call to HP, they check warranty (lasts a year).
3. They send you an empty box, shipping and parts replacement, 100% free.
4. Ship it out next day.
5. Repair begins and ends in under an hour.
6. You receive an email confirming depature and repair success.
7. You receive the iPAQ back, only having it leave your side for less than 3 days.

If that's not service, then I don't know what is. I believe that many people are rude, arrogant, and are ignorant to their mistakes. I told the support technicians that I had dropped it and they said no problem, and replaced the screen, usb host connector, and battery all free of charge. Hope this helps your buying decision.

EDIT Finish -

In comparison to newer-age pda's including the Toshiba e805, the Asus MyPal, and the new Dell Axim, I hope you will regard my post only within HP and Compaq's products. This particular iPAQ is a giant leap from my Compaq iPAQ 3835, gone are the days of cradle synchronizing and wired connections. With Bluetooth and wi-fi I can synchronize and receiving data virtually anywhere.

A few reasons to avoid buying this:
- it is not a good first pda, as some features require proficient computer knowledge
- it is not worth buying unless you plan on using all features, including the finger print scan, otherwise go with the cheaper 4100 series iPAQs.

A few reasons to avoid buying another:
- is an 'upgradable' iPAQ, which means all previous software, cords/connections, sleeves (jackets), styli, and cases will work with this iPAQ.
- has wi-fi and bluetooth built in, along with 128megs sd ram, and 48 megs rom, gives you extra storage space.
- speedy processor and an sdio slot.

I believe this is the current best option for anyone wanting a powerful handheld machine. With the largest array of expansion abilities and wireless capabilities, it is the smartest choice you can make.

Date: 2004-06-01
Great features, HORRIBLE reliability
I am currently waiting for my second ipaq to be repaired, I just sent it in to HP. THe first was DOA, this one died within 6 months of getting it. When it works, and dosent need to be reset it is a great product, but generally I have to reset the device at least once a day and I am curious how often I will have to replace the unit all together.