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| Home >> Handheld & PDA Reviews: Motorola Q Phone (Sprint) | ||||||||||||||||||||||||||||||||||
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User Submitted Motorola Q Phone (Sprint) Reviews (cont...)Date: 2007-11-10 Bad product as well as bad service provider This phone is so-so in everything. They advertise 3.5-4 hours of battery, but seems like you have to turn off every damn feature to get that battery life. Used it for 1 month and returned it. Doesn't come with many features of Windows Mobile, like office. Motorola made this phone, so feature less, that you can't adjust the brightness of the screen The processor seems to be real slow, windows media player takes a while to even come up when you click open. Apart from this, Sprint is hell, their customer service is pathetic, and take long hours. They are arrogant, unhelpful, dumb. Welcome to the real world :) Date: 2007-11-04 Sprint is good. This phone is horrible This is the worst product ever made. Here are the highlights of why: - When it works, it is a great phone that does the its job. But it has some hardware/software issues which will force you to get a new phone every 2-3 months. If you aren't planning on getting insurance don't even consider this phone. - Even though it is advertised as supporting all the new features available with mobile phones, this phone either doesn't support it due to hardware limitations or software stubbornness (windows mobile). - The first time I brought my phone in for repair (within 2 and half months of purchase), the technician could not repair it and I had to get a new phone for which I was charged $35. The technician told me: "They should have never made a phone this thin. We get too many people coming in to repair this phone." - If you want to use this to explore the features of SprintTV (which it is advertised as supporting) or use it for stuff like YouTube, you can't. It just can't support it. My suggestion. Steer clear of this one and get a phone with a different OS. I don't know if it was the phones fault or Windows Mobile just sucks, but the OS takes 2-5 minutes to load and your contact list will take days to load if it gets larger than 30 contacts. **** Important if you already got NAILED with this phone **** If you already have this phone, call Sprint (I did this). The customer rep hooked me up with a Centro (which I am yet to test drive but is arriving in 2 days) at $50 and didn't even request me to send them the old phone, which I plan on sending to recycling and getting another $25 back on, though the phone truly belongs in the dump. I don't know if you'll get the same treatment, but if you stress it to them enough and make sure they understand what kind of a hassle this phone is producing it may get you some good results. ******** Date: 2007-11-04 Good First PDA - time to move on! Okay - I have owned this since March of 2006. It is now almost 2008 and here are the FACTS about this phone: Battery = Very Weak. After almost 8 months, it has to be replaced. Right now, it lasts about 1 hour (even if I have Bluetooth disabled). Keyboard = Awesome - best keyboard out there. Full QWERTY set. Reception = With Sprint, no problems here. Operating System = I cannot tell you how many times the phone locked up on me while I was in the car, trying to answer a call. I had to pull over, take out the protective case (optional) and remove/reset the battery, just to get it to work. Also = Plenty of times I looked down at my phone only to see that I was still in a call. Again, time to pull the battery out and reset the unit. I do this about 10 times a day. It gets old, very fast. MSN Mobile = Wow, very bad. Not sure if it is sprint or MSN Mobile. Slow load times and when I delete email from MSN, it takes days to appear or disappear in my inbox. Oh, did I mention that I paid Microsoft $20.00 for that trash? Covers/Cases = There are many covers/cases out there that protect the unit. I use a body glove case and it works great. Email = I use it for my MSN Mail and I have to send/receive almost every 5 minutes before it refreshes and I can actually see new mail. Overall = I rate this 3 star's compared to a BlackBerry device. My buddy has a blackberry and it beeps every time he received his Gmail (no Exchange setup). It works GREAT for him. If this is your first PDA, then get the MotoQ = after that, you will see that you need more options and a bit more reliability - so then it¡¦s time to get the Blackberry. Oh, before I forget...Sprint also backed out of my $100 rebate. Thanks so much for the support. Glad I could be a customer for 7 years and you treat me like an old girlfriend º Good Luck = Anyone want my MotoQ? Date: 2007-10-26 Pretty disappointed with this phone I'm on my third Q in about 7 months. The first one would lock up at random, requiring reboots and sometimes hard resets. The second phone would lock up less, but when I tried to download software updates from the phone, it would say I had to download the file from the web and install it from my computer. When I tried to install the update, the program wouldn't let me, saying I had the most current version of the software already on the phone. The third phone hasn't really locked up in the past 2 weeks I've had it, but with all three phones I'd have voice mails showing up without ever having missed calls - the callers would say the call would go straight to voice mail and I wouldn't see a missed call on the screen. This newest phone has an interesting feature when entering a text message - it occasionally interprets pressing the letter "c" to mean, back up to the beginning of the message, go forward 7-10 spaces and enter in three or four random letters, one of which just might be a "c". Also, pressing "p" will actually send the message about 85% of the time, making me look foolish by sending out incomplete messages. I've learned to cope with this by entering in my message first without a recipient, then when it tries to send the message it won't go anywhere. When I finally manage to get the text entered (while trying to avoid using "c" and "p" as much as possible), I can enter in the recipient. I've also found the voice quality to be not as good as a decent flip phone, but I understand that's common among the PDA style phones. One thing that seems to beg for an OEM or even 3rd party app is a way to dial with letters instead of numbers. How do you dial 1-800-HATE-MY-Q when the letters on the keypad don't correlate to the numbers? I don't always have time to write out the code while driving down the road to figure it out. Battery life starts out pretty good. I was getting a good 4+ hours talk time and 2-3 days stand by when I first got the phone, now it's in the charger every single night to make sure it doesn't power off due to low battery at night, which has caused me problems in the past because I use it for an alarm clock. My verdict: The size and weight of the phone is great. I like the feature set, but the phone just doesn't deliver the battery life or actually work right to be worthwhile. I'm not getting a 4th Q, my next phone will probably be a Blackberry of some sort. Edit & Update: I was wrong - I did get a 4th Q. I complained to Sprint about all the problems I had with this phone and they ordered a new one for me, or at least they said they did. I went to the Sprint store on the Sprint campus in Kansas (the HQ for Sprint in Overland Park KS). They said it would take a few days to get in and they'd call me. Three weeks later I go in since I never got a call. No phone was ordered. They did, however, pull one out of inventory to swap for me. The keyboard keys feel different that the earlier phones. We'll see how this lasts. Right now I've only had the new phone a couple of days, so no real time for anything to go wrong yet. Date: 2007-09-30 Moto Cool First and foremost, this is actually a good phone. So many PDA's are actually gruddy phones. I like being able to drag MP3 or WAV files and using them as ring tones. It is really quite easy. Drawbacks: BATTERY LIFE: Do your self a favor and purchase the extra life battery. This is almost a must have. Keep in mind that the extra battery makes the phone somewhat fatter - but I still find it comfortable in my pocket. START UP: This phone takes almost a full minute to turn on after you press the power button. Overall - I really give this 5 stars. But I am not kidding about the battery. If your not going to lay down the extra $40 for an extended life battery - dont bother with this phone.
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